Are you providing meaningful language access to those who need it?

There are fundamental requirements needed to ensure your language access plan is compliant with federal mandates, but you can do more than mitigate risk with a great program. A high-quality language access program should provide your limited English proficiency (LEP) persons with the highest-quality care possible, leading to improved patient outcomes and satisfaction.

Use this guide as your outline for building a complete plan for a federally compliant program that helps you better serve your LEP patients. You’ll find answers to questions such as:

  • What are the must-haves for a compliant language access plan?

  • How does an organization provide language access to the right people?

  • What are the common pitfalls others encounter when implementing a language access program?

  • What are the best practices when working with interpreters?

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