Do you know what is and isn’t working in your language access program?

This webinar will outline the steps needed to complete a comprehensive program assessment, along with tips and tactics for implementing best practices and avoiding common legal problems. In this webinar you will learn about the following:

  • Language access policies and how those fit into your organization’s language access plan

  • How to collect race, ethnicity, and language (REL) data on patients and tie that data to better patient outcomes

  • How to conduct a legal language access audit

  • The most common legal language access compliance problems and how to avoid them

  • Tips and tactics for increasing the operational efficiency and cost-effectiveness of your language access program

  • How to train providers on cultural and linguistic proficiency tactics and the use of your language access resources

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