Limited English proficiency (LEP) patients suffer severe harm or death twice as often as English-speaking patients. In fact, communication breakdowns cause nearly 3,000 unexpected patient deaths every year and the majority of these involve limited English proficiency (LEP) patients. Is your medical facility prepared with a language access program that meets medical, legal, and patient requirements?
Key medical, legal, and patient safety concerns
Relevant medical facts, figures, laws, and recent legal cases
Legal standards required by The Joint Commission and major accrediting bodies
Guidance to assess and build your organization’s language access program
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